BUT SHE TRACKED THEM DOWN! It works essentially the same as the web browser. So beyond disappointed! Do not buy scalped tickets. Tap for tickets to see the artists and teams you love. So please be as cautious as possible when going through AXS. This update includes performance improvements and bug fixes. ~VP, Contact Center. Tarah was quick and efficient with finding an answer to my issue. At past Avett shows - the first 25 rows are GA with a mix of rows in there set aside for VIP. They did a quick job and responded in a timely manner. The idea of a presale is to get your tickets before the general public, not necessarily to get better seats, but to avoid being completely frozen out by tickets selling out completely. The view from "up in the nosebleeds". USE TICKETS WITH THE APP Laura M was able to solve my problem the day of the event and make sure my tickets were delivered on time! Lendia is a great addition to our team. Laura M is a great addition to our team. It's all a fan needs, all in one app. Ticket value can vary with the demand and popularity of each show. What we have found over many years is that a certain kinds of presale can give you great seating and access, while for some other presales always seem to look like the 3rd tier inventory that promoters just want to unload as fast as possible on unsuspecting fans. Hi Maanasa,Thank you so much! It is incredible. I don't have any experience w the premium tickets on AXS myself. window.addEventListener("sfsi_functions_loaded", function() ~VP, Contact Center. Up higher is a crap shoot, the sound is good but sometimes it is occupied by people more interested in talking and texting than the show. HiJacqueline,Thanks for reaching out to us and providing feedback. I can now enjoy the music weekend I had planned. Reselling AXS Tickets : r/phish - Reddit There are several reason for why this could have occurred, including submitting invalid data, clicking too quickly or using too many devices at the same time. They are not some kind of premium deal or anything offered by the artist, it's just AXS giving scalpers a storefront to fuck you over. If I end up just eating the cost, it will be a drag, but not the end of the world, so just wanted to see if anyone had any suggestions here. No violations at all and they TOOK OUR TICKETS BACK. 600 Opry Mills Drive Great Sherlocking! We are working hard to provide the best customer experience so your feedback does not go unnoticed. It goes against our guidelines to offer incentives for reviews. If I have XCover ticket insurance and miss an event, can I get a refund? Tammi is a great addition to our team. Thanks for the review and enjoy your event! Commemorative photo. Every package is different, and each artist will offer their own unique experience. Newly released is the mobile app for AXS. Get up close with one of the nights country artists as they step in the Circle Room to say hello and welcome you to the Opry. ~VP, Contact Center. To me it looks like I just fell for some bullshit so let me know if you guys know what that is 1 3 We are dedicated to making the needed changes so in the future you have the best experience. We were thinking about going to The Avett Brothers concert in July and we missed out on their VIP tickets, so we were checking into the GA tickets and weren't sure if it was worth the trip if we were going to get stuck too far away. Seats are numbered right to left facing the stage (lower number to the right higher number on the left). Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. So they send me the email, I click Verify Device, which takes me not to the app but to the website, which greets me with an error message in a red box: This session has expired. The first thing you will encounter is the dreaded virtual waiting room that puts you into a random lottery to determine when you can buy tickets. This from the Red Rocks website - "The seat rows are numbered bottom to top 1 through 70. it wouldn't hurt it more individuals at the company exuded the same customer service as she does. Good luck using it. After trying to get my tickets for the last two weeks, she took the time to figure out the issue and actually get my tickets to me. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. Sign in before you go through the purchasing process, write down or screenshot your confirmation code, double check that you have the right email, and be sure that you have on record proof that you purchased the ticket. Please visit our help page or contact customer support for assistance. Tone-deaf. more, You seem to have JavaScript disabled. Choosing seats at the venue was a frustrating experience because the app kept freezing up when browsing for tickets. There's also been comments posted on other sites that up higher there's a lot more people smoking (and not just regular cigarettes) even though smoking is not allowed. Please visit our help page or contact customer support for assistance. When I went to the show I had to reverify my email address AND change my password to access my ticket even though I'd just downloaded the app the day before. I only downloaded this application because it was required to buy tickets for a performance in Nashville. Helped me with what I needed help with! Thank you so much!! It will continue to be open for MN Timberwolves home games from 4 p.m. - 11 p.m. and/or when there is a show in the First Avenue Mainroom or 7th St Entry. You might think that with a presale password you will certainly get tickets that are close to the action, maybe on the floor near the stage maybe even in the front row. Anyone have any experience reselling AXS tickets or advice here? With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you cant go, and more. ~VP, Contact Center. Klicka hr fr att kontakta oss. Martha J is a great addition to our team. Discover our 2022 Class of Country's Rising Sound. Lower has better view of performers, higher has better views of the setting and looks out toward plains which can be remarkable. Makayla is the best employee at the company. We are working hard to provide the best customer experience so your feedback does not go unnoticed. Make a request here. Dominique on the other hand that I attempted asking the exact same info of was completely useless, didn't offer anything for info/explanations and had me wishing I'd had used Ticketmaster instead. The following data may be collected and linked to your identity: The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. Several times I'd choose seats only to have the app freeze just prior to purchase. I bought 2 tickets to an event a month ago and downloaded the app immediately to verify my purchase. found at the bottom of this page. Thanks for the review and enjoy your event! After opening and closing it several times I gave up and went to the website, an equally frustrating experience. Data privacy and security practices may vary based on your use, region, and age. they could definitely learn a thing or two from her. A total waste of my time.Soon after I posted this, AXS responded with a canned reply that they have used word-for-word to reply to other negative reviews. and our Select the tickets to sell, and then set your price and selling options. Has anyone had any luck reselling AXS tickets on their site? The rows are big and a lot of people will eventually cram down in this area. When I tried the second time to just confirm I had not sent the tickets off somewhere, this lady says your not the person listed I said there are two of us one who has money and no email one who has a email my brother same last name of corse and we made sure that everything matched exactly just as stub hub told us to so she proceeded to hang up on me, and remember I was the most polite you can possibly be having been a customer service manager for Chrysler corporation for 33 years this is company so set in its ways of telling people to go eat there hat so much they cant even be nice for one second to help a customer you know do there job correctly. So for theatre events Amex is usually the best especially for Broadway shows where Telecharge is selling tickets. 5 big gold stars to Stefan! How to List and Sell Tickets on Axs | the Complete Guide Watch this video for. Buying Basics Why am I not able to pick my exact seat when buying a ticket? Treat yourself to special perks in our Circle Room premium lounge before and during the show! This update includes performance improvements and bug fixes. But for stadium shows its a little trickier in some cases if you search for Amex tickets you find a ring of seats around the Middle (200/300) level and some on the floor in the back half. Your seat number is located on the tag on the front of your seat. I think the promoters gets to set it up how they like it. YOU THE BESTEST!! If I have Allianz ticket insurance and miss an event, can I get a refund? Complaints1) country auto-fill City choices are UK and Sweden only !? AXS.com Ticket Buying Tips | Ticket Crusader This means that all ticketing for the Grand Ole Opry and the Opry House venue, the historic Ryman Auditorium, as well as the Opry's "Ole Red" Blake Shelton-themed venues in . Web Accessibility. There are only so many fanclub members, and only so many of them are going to want tickets for one show but a good size block of tickets will be reserved to try and keep them happy. WiseGuys Presale Passwords has been publishing presale passwords online since early 2006 and is among a handful of sites that offer a 100% money back guarantee: If you're not happy with the password, tickets that are available or anything else we will refund your payment ASAP. JoelWilliams24 1 yr. ago That is definitely worth a shot. Just pull up your tickets in the AXS app, get them scanned at the gate, and head into your event. The site owner may have set restrictions that prevent you from accessing the site. There's no way AXS can hope to be highly rated without it. HiLil.diablita,Thanks for reaching out to us and providing feedback. The live chat rep Lendia F was really helpful. So beyond frustrated with this company. Nothing will change until we stop rolling over and paying double the face value to scalpers for tickets. AXS USA Reviews | Read Customer Service Reviews of www.axs.com - Trustpilot Sometimes it is all GA, sometimes the front and back are GA and the center reserved, etc. All destination festivals should have the digital/ printable options. USE TICKETS WITH THE APPNo paper required. There are a number of reasons why this kind of presale will give you good seating, but it mostly boils down to one thing: limited competition. Citi Password: 412800 For more information, please see our I was chewing my nails. By purchasing tickets directly from AXS (the official event ticketing provider) fans can eliminate the risk of purchasing tickets that may be considered lost, stolen or counterfeit. This topic has been closed to new posts due to inactivity. Kaci C. is a great addition to our team. Once you download the app, search for the event you want. I am very thankfull. Official Tickets and Your Source for Live Entertainment | AXS.com We are working hard to provide the best customer experience so your feedback does not go unnoticed. Then Friday night we get an email that we were hording tickets - 4 - and they took them all away. AXS Partners with Grand Ole Opry & Ryman For Exclusive Ticket This site is exclusively for presale passwords, presale codes and early access to tickets using special offer codes. Hi M,Thank you so much! All staff were instructed to say no refunds by default. :). They have multiple kids of cards and different levels of access during their presales, we cover them in a bit more details here. They give backdoor access to scalpers, they give most of the good tickets away to celebrities/entourage/sweepstakes/their own resale sites/etc. Official tickets and your source for live entertainment. Premium Lounge Pass | Opry So after waiting in line I had to go to another line for printed tickets. Opry House Front Row Mezzanine, Front Row Balcony these are often made available during an Amex presale, provided you have the platinum or centurion card, or the phone number for customer service at least . http://www.axs.com/se/about-privacy-policy.html. Live Nation Password for April: VINYL The developer, AXS, indicated that the apps privacy practices may include handling of data as described below. Nobody wants to miss out on tickets completely and if you are told that youd better buy the presale instead of waiting for the onsale it means that the onsale can hold better tickets and better inventory so that others who might not accept 200 level or back of the floor wont have to they can squabble over the good seats that werent sold during the presale. I feel so bad for my daughter. So many things can happen to interrupt the chat wait, the longer your customers are waiting in cue. Det finns flera saker som kan ha franlett att detta hnde, s som att felaktiga data skickats, fr mnga klick eller att flera enheter anvnts p samma gng. If you have seats from AXS but cant make it, quickly list the tickets for sale from your account and reach tons of potential buyers. ~VP, Contact Center. It's not VIP, but it's "AXS Premium". Will I get better seating during a presale? Join a small group of fans for an Opry evening you wont forget. after having agents give me the runaround on several occasions she was able to fix the issue in a matter of minutes. The Opry Entertainment Group has partnered with global ticketing company AXS to become the country music company's exclusive ticketing partner moving forward. There are several reason for why this could have occurred, including submitting invalid data, clicking too quickly or using too many devices at the same time. Hi Y,Thank you so much! I need answers on how to access my VIP shuttle passes for Weekend 2 of the New Orleans Jazzfest. We sometimes have discounts and promo codes too (not often, it does happen from time to time). Very much appreciated. 4 tickets is NOT hording tickets. There is also no search option to look for seats. Thanks for the review and enjoy your event! This app barely works. It was more on my end where I didn't hit submit on creating the account Ha! Anyone can write a Trustpilot review. How do I get my AXS Premium tickets once I complete my purchase? Think again. If you're willing to eat the premium cost, I'd definitely buy one of those halloweens off you for ~$120. Artist Visit. You will then be placed in the Waiting Room: It will open the page once the onsale starts, select your tickets and be fast: If you dont want the tickets, the bummer is you have to restart and then join the Waiting Room again. ~VP, Contact Center. We are working hard to provide the best customer experience so your feedback does not go unnoticed. We were able to obtain the four-day passes we wanted, and have been trying to figure out how to unload the other tickets. Buying Tickets - AXS Help Centre Cody E is a great addition to our team. again I am truly appreciative of her assistance and I hope you all do your due diligence in ensuring she receives the praise and accolades she deserves. Your seat number is located on the tag on the front of your seat. Sign up to receive our communications, please fill in the following fields and hit submit. We are gutted about this as we did nothing wrong. Let us know what you were doing when this page came up, plus your IP and request ID Thanks! Circle Room passes. Here's how it works: Click the Sell button next to the event in your AXS Account. Here's everything you need to know about VIP packages, how to buy one, and why they're worth the splurge. What is AXS Premium? - AXS Help Centre she told me I could not be on Wi-Fi when using the app so she hung up on me. Companies can ask for reviews via automatic invitations. I got to the event, having paid for 10 tickets, and the etickets didnt work. 30 minutes before the onsale, you will have the option to join the Waiting Room: If you have a password, enter it and press Proceed. Ticketmaster owns almost every ticketing service, including the resale ones. Martha was very helpful, but was totally an unnecessary step/hurdle to change my email address. Want to make your Opry night extra special? It works essentially the same as the web browser. Take home a memento of your amazing night. We are dedicated to making the needed changes so in the future you have the best experience. Chase Password: 8009359935 AXS Premium Seating is just AXS resale/scalpers hub. I personally prefer not to be in first few rows and would rather be 10-20 rows back by sound board. It should serve to make the concert going experience straight forward and generally pleasant, but instead acts as the biggest obstacle to any event going experience. It got down to 16th then it froze. She was working with a team who really worked on making things happen. Please log in again. So I log out of the website, go back to the email that has the link that they say will expire in 6 hours (its been minutes, not even 1 hour), and when I click the link, I get the same error message. These in-demand tickets to concerts and other events are made available by artists and event organizers through AXS. found at the bottom of this page. Now, tell me why this is happening. The idea of a presale is to get your tickets before the general public, not necessarily to get better seats, but to avoid being completely frozen out by tickets selling out completely. I don't like GA, just because I like to have a seat and know it will still be there if I go get a drink and come back. Site Map | AXS.com now has a mobile app, so here are AXS.com ticket buying tips for the web browser and mobile apps. I expect much more from AXS!!! Replies to negative reviews in < 24 hours. For more "perspective" you might want to read this thread: http://www.tripadvisor.com/ShowTopic-g33388-i253-k7209443-Denver_this_summer_Red_Rocks_Question-Denver_Colorado.html. It's nice to have a seat - you won't be crammed as much - a few people will drop down in with their friends and hang in the space. Only downloaded this app because the axs website was fully broken. ~VP, Contact Center. | HiMC,Thanks for reaching out to us and providing feedback. In the past Amex cardmembers have been given access to seats in the first ten rows even though those tickets are premium seating and the producer is already charging a higher rate for them. Really?!!!. Be careful, your computer might not be fast enough to handle that many windows, test it first. Get all of your passes, tickets, cards, and more in one place. Very helpful and much appreciated. Hi Kianna,Thank you so much! The bottom line: Livenation knows how to suck as much money as possible out of each attendee to their concerts, holding back good tickets until the rabid demand of the presale is over seems like just another way to make selling every seat in the house that much easier. Instead, one must contact AXS by phone or by chat (the other MAJOR ticket seller handles this all securely online without needing to "chat" by using verification codes). Don't be fooled - AXS Premium Seats is for scalpers/resale For the concert we looked at, there were GA tickets at all different price points but we were under the impression that GA was just first come first serve for seats. Don't buy expensive tickets from brokers if you can avoid it- instead buy your tickets directy from the box office and get a fair deal. Ticketmaster and LiveNation make finding presale passwords difficult for fans and ticket brokers alike. Scan this QR code to download the app now. If you are using a presale, which I always hope you do, you will want to enter your password. HOW TO LIST AND SELL TICKETS ON AXS | THE COMPLETE GUIDE thumbsuprun 3.49K subscribers Subscribe 13K views 1 year ago Want to list and sell your tickets on AXS? I just hope I can get into the show tonight with my proof of purchase and the order number, which thankfully the WEBSITE does provide when I log in. In fact, I usually open 3-5. ~VP, Contact Center. Which presales have the best seating? How can I buy tickets? Already saw 2 VIP tickets on there being sold for double the face value ($599), and I'm sure some poor soul dying to see Joji is going to fall for it and buy them. While we cant be certain, we have a working theory which can probably be extended to ALL presales, possibly including fanclub presales and that is as follows: If people are desperate for tickets they are more likely to buy the first tickets that are available, even if those tickets are farther away from the stage. Klicka hr fr att kontakta oss. The developer provided this information and may update it over time. DISCOVER GREAT EVENTSTheres so much to see. Live Nation Mobile App Password: COVERT Besk vr hjlpsida fr mer hjlp och support. You will need to get up there early and sit in line to go up ramp early in the day for these seats. There was no way for me to respond in the chat.The number that I was given to call 888-929-7948 was a medical alert sales promo.