You can ask for a copy of our form from the person with whom you are already in contact. All rights reserved. Get started now and lets get this sorted. Ppl of ethnic origin get blackballed or a victim racial filtering. Dispensation sacks for refuse collection, for larger households or householders with Coal fires. Kier Group. You can report environmental health issues such aspollution,pest control,infectious diseases andfood complaints to Shared Regulatory Services. Employers / Post Job. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643, Bridgend County Borough Council If necessary, we will talk to the staff or others involved and look at our policies and any legal entitlement and guidance. In Bridgend, where a private contractor Kier collects waste, a spokesperson for the council said: "A number of Kier staff have been advised to self-isolate following potential exposure to a . If we did something wrong, well apologise and, where possible, try to put things right for you. We use dedicated people and clever technology to safeguard our platform. Recycling and waste - Bridgend CBC For the best experience please use a JavaScript enabled browser. . Click on a service above for more options or click here to look up another property. If there is a specific business need a member of the recruitment team will engage with agencies who have signed up to our PSL to ensure all . 2nd Floor, Optimum House, Clippers Quay, Salford Cyngor Bwrdeistref Sirol Pen-y-bont ar Ogwr, Let us know you've had a happy experience, Let us know you've had an average experience, Report faulty/damaged street light online. It goes against our guidelines to offer incentives for reviews. Dont forget that you can also keep in touch with us via Facebook, Twitter and Instagram. Concerns and formal complaints policy - Bridgend CBC If you have lost out as a result of a mistake on our part we will try to put you back in the position you would have been in if wehad got it right. You will then be given the name of the person responsible for communicating with you while we consider your complaint. I see a lot of ppl complaining about kier. Rating. If you need extra assistance, we will try to put you in touch with someone who can help. 685 reviews from Kier Group employees about Kier Group culture, salaries, benefits, work-life balance, management, job security, and more. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643. 75 days later they are still making excuses as to why they cannot pay the invoicecan't pay by debit or credit cardcan't pay by paypal or send a chequeafter 60 days of having the invoiced they claimed that we had addressed it incorrectly and would not be paid by bank transfer until a new invoice was submitted.We did that and added late payment interestThen they claimed our bank details could not be verified! He or she will try to resolve it for you there and then. This is because it is better to look into your concerns while the issues are still fresh in everyones mind. Anybody knows if you can call someone here criminal? . Happiness score is 63 out of 100 63 3.3 out of 5 stars. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. If you think a vehicle has been abandoned, you can report this to us online. We will aim to resolve concerns as quickly as possible and expect to deal with the vast majority within 20 working days. Kier | All Locations Cyngor Bwrdeistref Sirol Pen-y-bont ar Ogwr, Let us know you've had a happy experience, Let us know you've had an average experience. Thank you for your understanding. Best and worst companies at resolving issues. kier bridgend complaints. recyclingandwaste@bridgend.gov.uk, Absorbent Hygiene Products and Nappy collection service request, Additional sacks for refuse because you have run out -. Ive had two separate major issues with my property since moving in and Kiers representatives have tried their utmost to avoid taking any accountability for both of them. We take your concerns and complaints seriously and try to learn from any mistakes weve made. Reviews from Kier Group employees about working as a Recycling Worker at Kier Group. We can collect larger household items such as sofas, doors and beds. Recycling service complaint; Schedule. We will also ask you to tell us what outcome you are hoping for. I wouldnt ever buy again. You can report a missed waste or recycling collection on the Kier website: Thank you for taking the time to submit your feedback. 2nd Floor, Optimum House, Clippers Quay, Salford For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643. They employ prisoners from hmp wayland Promising the moon, but loft unsatisfactory work ethics instead. Absolute shocking experience and service with them, 6 months and still waiting for someone to come out and repair a very dangerous area within my garden. Bullying is common practice as is disability descrimination. have been treated unfairly or received a bad service through some failure on the part of the body providing it. Slectionner une page. If you do not want this to happen, it is important that you tell us. Snapshot; Why Join Us; 704 . Email: the worst people I ever worked for now there disputing my hours, Appalling behaviour from its staff working at Torbay Hospital rude to patients and staff.. Intimidating.. smoking on site.. a disgrace.. those staff do not deserve there jobs, I truly cannot fault this company. Tel: 01656 643643 We appreciate your views and will use them to improve our website. Verification can help ensure real people write reviews about real companies. Good pay and work/life balance, good bunch and lads and supervisors. Resolver is a totally free service that you can use to complain effectively. Answered all my questions. 2023 Trustpilot A/S. We have a separate policy to manage situations when we find that someones actions are unacceptable. However, if you'd rather complain directly, you can use the above address to contact Kier. Thursday every week. Bank Holiday Service Changes and Opening Hours Strike Action Service Updates Patient information about Streptococcus A (Step A) infections Support With the Cost of Living Vaccinations - Flu Vaccine and COVID-19 Booster NHS 111 Wales Local NHS Health Services Support for parents, families and carers Cancer Support Organ Donation Help Support for our Ukraine Visitors in Cwm Taf Morgannwg . For example, where you asked for a service and we see straight away that you should have had it, we will offer to provide the service rather than investigate and produce a report. You can reportabandoned vehicles, dog fouling and fly tipping to: You can report public transport, road safety, traffic management and car park issues to: You can reportdangerous structures,drainage and blocked sewers on private land to: Trading standards issues such as doorstep crime,animal health and welfare,scams andillegal money lending should be reported to Shared Regulatory Services. Then like us on Facebook and follow us on Twitter. In all honesty a company like this should not exist at all. Refuse service complaint; Report missed collection; . We have a separate policy for Social Services complaints. As a supplier , Pembroke school contact us for service and we supplied and invoiced. By providing you with all the tools and contact details needed to raise and manage your complaint, we put you firmly in control of your issue. Our staff will aim to help you make your concerns known to us. Updated on 24/03/2023 . In complex cases, we will draw up an investigation plan. This could be by letter or e-mail, for example. If we got it wrong, we will always apologise. Find out how we enforce anti-littering rules in Bridgend County Borough. If you are approaching us for a service for the first time, (e.g. Working at Kier Group: 685 Top Reviews | Indeed.com Dont forget that you can also keep in touch with us via Facebook, Twitter and Instagram. Start of main content. Assisted collection service, for residents unable to present containers for service, Any other services relating to waste and recycling. All complaints related to the standards (or any other service provided in Welsh) will be taken seriously and will be fully investigated to establish the validity of the complaint. Manchester- Optimum House. Dispensation sacks for refuse collection, for larger households or householders with Coal fires. The work carried out is horrendous and I cannot believe how BT can use them. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution. This policy is also available in Welsh at our public buildings and on our website. Normally, we will only be able to look at your concerns if you tell us about them within six months. Our Cabinet also considers our response to complaints at least twice a year. Property Results | Resident Service Portal - Kier Sign in. If you had to pay for a service yourself, when you should have had one from us, or if you were entitled to funding you did not receive we will usually aim to make good what you have lost. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643. Click on a service above for more options or click here to look up another property. Glad to finish here and move on. Bridgend County Borough Council embraces the Service Delivery, Policy Making and Operational Welsh Language Standards with which it is expected to comply positively and will strive to ensure that the use of the Welsh language in Bridgend is developed and promoted. Bridgend County Borough Council is committed to dealing effectively with any concerns or complaints you may have about our services. Please place your recycling and waste at your propertys edge by 7am on your collection day. Kier Group plc Reviews | Read Customer Service Reviews of kier.co.uk Your feedback. Anyone can write a Trustpilot review. 30 Oak Hillside, Broadlands, Bridgend, CF31 5BZ. 62 Village Court, Broadlands, Bridgend, CF31 5DY. Click on a service above for more options or click here to look up another property. Bridgend. Conway House, St Mellons Business Park Cardiff . If the member of staff cannot help, they will explain why and you can then ask for a formal investigation. Where there is a need for significant change, we will develop an action plan setting out what we will do, who will do it and when we plan to do it. Recycling service complaint; Schedule. Dispensation sacks for refuse collection, for larger households or householders with Coal fires. We will deal with your concern in an open and honest way. In some instances, we may ask to meet you to discuss your concerns. have been disadvantaged personally by a service failure or have been treated unfairly. Maesteg Road, Tondu Bridgend CF32 9HZ 01656 726010 gareth.barnes@kier.co.uk. You may change your settings at any time or accept the default settings. against a refusal to grant you planning permission or the decision not to give your child a place in a particular school so, rather than investigate your concern, we will explain to you how you can appeal. We believe that all complainants have the right to be heard, understood and respected. You can report highway issues such as blocked drains on public land, potholes, vandalised street furniture and overgrown trees and hedges. A danger zone that was taped off my one of there employees and still not repaired 6/7 months later, absolute shocking service and staff, I was driving along Manston Road this evening 1815ish and had the pleasure of one of your racers (WR20 NWN, Now parked on Ulster road) well within a car length of the back of my vehicle for the entire journey while it is chucking it down. I am posting my review back.I have contacted Kier Services because one if their collaborator blocked our car and tried to beat my daughter and me I have everything in video and will post on every single social media.The company never apologised, they are cow boys and the world should know that women arent in security when these people are around If the review is deleted I ll post again.Im still fighting to these days for consequences of that shamefull behaviour. Property Results | Resident Service Portal - bridgend.kier.co.uk Find out when you can expect your delivery of blue and green bags. brian kim, cpa clearvalue tax net worth . 62 Village Court, Broadlands, Bridgend, CF31 5DY. Enter your name, phone number and email address. If there are any lessons to learn from addressing your concern then the member of staff will draw them to our attention. We are working with industry leaders, regulators and government to make your voice heard and improve customer service. Its quick, easy and totally free. Assisted collection service, for residents unable to present containers for service, Any other services relating to waste and recycling. If we did not do something well, we will aim to put it right. The service Ive received from Kier has left a very bad taste in my mouth! If it is more serious, we may use someone from elsewhere in the Council or in certain cases we may appoint an independent investigator. Appalling treatment of staff, clients and customers. 203469. Tell them that you want us to deal with your concern formally. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643, Bridgend County Borough Council It may be worth issuing helmets and harnesses for that style of driving and tin openers for all the unlucky road users around him. Cardiff - Conway House. You can report a missed recycling or waste collection online via the Kier website. Click on a service above for more options or click here to look up another property. Find jobs. recyclingandwaste@bridgend.gov.uk, Absorbent Hygiene Products and Nappy collection service request, Additional sacks for refuse because you have run out -. If you have requested a missed collection before 12pm they should be collected today. Best job I have ever had, wish I had gotten my class 2 license years ago and worked at Kier. You may wish to contact e.g. When you express your concerns or complain to us, we will usually respond in the way we explain below. Click on a service above for more options or click here to look up another property. Weve helped millions of people find a resolution. Housing Association, NHS) we will usually work with them to decide who should take a lead in dealing with your concerns. Its nothing but hassle and stress getting them to do anything and I very much wish id purchased from a different house builder who values their customers. The public is able to raise complaints with the Councils compliance with the Welsh Language Standards under this Complaints Procedure using the process described. , I started work for kier on monday (it's now wedensday) I was doing some construction work on there site in luton working on a school. . For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643, Bridgend County Borough Council 63 Wood Green, Cefn Glas, Bridgend, CF31 4AT. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643, Bridgend County Borough Council Property Results | Resident Service Portal - bridgend.kier.co.uk Kier Group CEO is optimistic that, with investment in upskilling, the construction industry can help support economic recovery Andrew Davies, Chief Executive of the Kier Group, has opened the Cardiff. Please leave your bags or containers out for collection. Inept upper management working on an "old boys network" basis.
Volcom Mission Statement,
Never Back Down 5 Release Date,
Indeed Forklift Operator Jobs Near Me,
Robert De Niro Azerbaijan Donation,
How To Adopt A Pet On Adventure Academy,
Articles K